As a patient undergoing a procedure for the first time, it can be very daunting, especially if you don’t have any friends who have had something done who can be there to reassure you. This fear of the unknown is normal, so the more information about what is going to happen, the better. I have been very lucky to have a patient agree to write a real-time diary of her experience of the journey from first consultation onwards. In her case, it was for a breast reduction, but her thoughts, worries and experience can apply to many other procedures. She is in the process of writing it up and I hope to be able to put it on the website at the end of January, when she will be around 2-months post-op.